Polk County Child Support Agency
1005 West Main Street, Suite 100
Balsam Lake, WI 54810
Phone: 715-485-9297
OFFICE HOURS: Monday - Friday 8:30 am - 4:30 pm
Jeff Fuge - Child Support Director
New information regarding Child Support payments.
Later this year, the Wisconsin Support Collections Trust Fund (WI SCTF) will stop sending paper checks. You can choose one of two payment methods: Direct Deposit, or, Child Support Visa Debit (check) Card. Starting in September 2007, WI SCTF will begin to send Visa debit cards to a few people who receive support payments (child support, alimony (maintenance) and family support).
There will be a 3 – 6 month rollout. By early next year, if you do not use direct deposit, you will get a debit card.
- Safer than Paper Checks
- No Trips to the Bank or Waiting in Long Lines
- Avoid Check Cashing Fees
- Monthly Statements Showing Your Support Payments & Purchases
Please note: WI SCTF cannot send you a debit card if we do not have your current address and your Social Security Number or Individual Taxpayer Identification Number (ITIN). Please contact our agency to update your information.
Which option is best for you? Please CLICK HERE to view the differences between Direct Deposit and the Debit Card.
For a list of Frequently Asked Questions about the Debit Card, please CLICK HERE.
For more information on how the Polk County Child Support Agency can help establish paternity, obtain Child Support Court Orders and enforce Child Support Court Orders, please write or call our office at the address and phone number above.
In order to handle your case personally and efficiently, please schedule an appointment to see your specialist.
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If you have questions about about the Wisconsin Child Support Program, please click the link above for the Bureau of Child Support.
An Application for Enforcement Services by the Polk County Child Support Agency can be obtained by clicking HERE.
To find out what's new in the Child Support Program, click the link for What's New.
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Individuals who do not currently have a child support order that is enforced by the Child Support Agency may file motions with the Court on their own behalf. Nowadays, individuals are allowed to file the necessary forms with Court. These actions are called "pro se", or self-representation. For information on self-representation (pro se), please click HERE.
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You can now access your Child Support information online! The Wisconsin Support Collections Trust Fund (WI SCTF) now provides information on payments made, payments received and current balances. To access this information online, please click the "Payments & Balances" link above. You can also obtain a Direct Deposit form to print off and mail in.
Payment information is also available by calling the WI SCTF at 800-991-5530
Please make payments payable to:
WI SCTF
Box 74200
Milwaukee, WI 53274-0200
All payments must include the PIN for the person paying the support.
General Child Support questions can be answered at the Bureau of Child Support's website. The link above will provide information to parents about the Child Support Program, Child Support Roles & Responsibilities, Child Support Liens, Setting The Amount of Court-Ordered Child Support Payments, as well as much more useful information pertaining to Child Support.
Employers can also find information at the Bureau of Child Support on Making Payments, Centralized Receipt and Disbursement for Employers and an Employer's Guide to Child Support.
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USE YOUR CREDIT CARD TO MAKE PAYMENTS!
You may now pay Child Support by use of credit cards. Cards accepted are Discover, Novus, Visa, Mastercard, American Express and Diners Club. Additional fees may be applied. Please call: 1-888-604-7888 for more information.
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WE ARE NOT ALLOWED TO GIVE LEGAL ADVICE
For assistance in locating a lawyer, please call:
Lawyer Referral and Information Service
1-800-362-9082
7:00 am - 6:00 pm Monday - Friday
Sponsored by the State Bar of Wisconsin
Also Available:
State Public Defender's Office
2100 O'Neil Road - Suite 400
Hudson, WI 54016-1542
1-715-386-4360
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