Kathy Poirier, Director
1005 West Main, Ste 900
Balsam Lake, WI 54810
Phone Number: 715-485-9280
Fax Number: 715-485-8315
Propane/Alternate Heat Sources Fact Sheet
Propane Shortage Information and Contacts - Ready Wisconsin Website
DATCP is encouraging Polk County residents to send all price gouging complaints and contractual disputes to the Consumer Complaint Hotline at 1-800-422-7128. Complaints can also be filed online.
Veterans requiring Assistance – In addition to WHEAP and KWWF, veterans may also call the Veterans Benefit Resource Center at 1-800-WISVETS (947-8387) or visit the website at www.wisvets.com to determine if they are eligible for additional assistance.
about Natural Disasters
Can Happen Anytime,
Anywhere... Disaster Preparedness Begins
late 1980’s the implementation of the Emergency Planning
and Community Right to Know Act created a repository for
documenting the storage of hazardous materials in the
community. In conjunction with these laws the Local
Emergency Planning Committee (LEPC) was formed to help
identify priorities and provide oversight to local
emergency planning. Most recently Homeland Security
issues have become an additional focus for planning
activities and resource development.
County Emergency Management utilizes planning, training
and coordination to continually develop mitigation,
preparedness, response and recovery capabilities of the
County’s cities, towns, tribes and villages. These four
phases of emergency management are intended to identify
and coordinate available resources to deal with
emergencies effectively, thereby saving lives, avoiding
injury and minimizing economic loss.
Mitigation activities are those, which actually
eliminate or reduce the chance of occurrence or the
effects of a disaster.
RESPONSE: Response means the coordinated actions taken during or
immediately following a natural or technological
disaster, when essential utilities and supply sources
are disrupted, major damage has occurred to public and
private property, and injuries or deaths may have been
inflicted. All emergencies must be managed during the
response phase by using an Incident Command structure
that efficiently procures and employs all the resources
needed to effectively manage the situation. Each
emergency is different and requires a comprehensive
assessment of resources available and the flexibility to
mobilize them quickly.
PREPAREDNESS: Preparedness means planning for emergency operations,
identifying available resources, which can be tapped
during a disaster, ensuring training, and practicing
plans through exercises.
RECOVERY: Recovery means the restoration of
all systems to normal or near-normal condition.
Long-term recovery from a disaster may go on for years
until the entire disaster area is completely
redeveloped, either as it was in the past or for an
entirely new purpose which is less vulnerable to
means to take immediate shelter where you are—at home,
work, school or in between—usually for just a few hours.
Local authorities may instruct you to "shelter-in-place"
if biological, chemical or radiological contaminants are
released into the environment or if there is a large
scale infectious disease outbreak. Click here for more information on Sheltering in Place.
During an emergency or disaster,
individuals may be asked to temporarily leave their
home or business during a natural or man-made disaster
that possesses the potential to cause harm or even death
to a given geographical population. Evacuations are usually temporarily, lasting sometimes a
few hours to a few days.
Where can I get
information about disasters and emergencies in Polk
During an emergency or disaster,
individuals will be updated on the situation of the
incident including any instructions that individuals
should take, such as to shelter-in-place or evacuate,
through a variety of means.
County has no daily newspaper so it will be difficult to
receive up-to-date information from our newspapers.
The Twin Cities area does have daily newspapers and will
likely provide daily information on the incident:
Minneapolis - Pioneer Press, St. Paul
Radio: Radio will likely be the best source of receiving
information on a local incident. The following are
the local radio stations for Polk County.
WXCE 1260AM -
Other: Beyond our media outlets, Polk County, pending the
complexity and severity of the incident, will use other
ways to communicate with the community including listed
information hotlines, door to door communication by
emergency responders, press conferences, and websites.